From $250–$450 — Per workstation; Melbourne on-site call-out from $180, remote support from $120/hour.
Workstation, Monitor & Dock Setup
Monitors, docks, and desks set up properly: tidy, ergonomic, updated, and locked down with the basics from day one.
Who it is for
Melbourne offices and home-office professionals who want desks that just work — without a cable spaghetti or default passwords left behind.
The problem it solves
New gear usually gets plugged in, not set up: wrong resolutions, unstable docks, no screen lock, default settings, and an afternoon of staff frustration.
What is included+
- ✓Monitor, dock, keyboard, and peripheral setup and arrangement
- ✓Display configuration (resolution, scaling, multi-screen layout)
- ✓Driver and firmware updates for docks and peripherals
- ✓Screen lock, sensible power settings, and login basics
- ✓Cable tidy-up and a quick handover walkthrough
What is not included+
- ✓Licensed electrical work, new power points, or structured cabling
- ✓Desk/furniture assembly
- ✓Hardware purchases (we can advise; you buy direct)
What you provide+
- ✓The hardware on site
- ✓Access to the workspace and accounts being set up
Deliverables+
- ✓Working, tidy workstation(s)
- ✓A short note of what was configured
What is included
- ✓Monitor, dock, keyboard, and peripheral setup and arrangement
- ✓Display configuration (resolution, scaling, multi-screen layout)
- ✓Driver and firmware updates for docks and peripherals
- ✓Screen lock, sensible power settings, and login basics
- ✓Cable tidy-up and a quick handover walkthrough
What is not included
- ✓Licensed electrical work, new power points, or structured cabling
- ✓Desk/furniture assembly
- ✓Hardware purchases (we can advise; you buy direct)
What you provide
- ✓The hardware on site
- ✓Access to the workspace and accounts being set up
Deliverables
- ✓Working, tidy workstation(s)
- ✓A short note of what was configured
Timeline
Usually 1–2 hours per workstation, booked at a time that suits.
Boundaries
No licensed electrical work, structured cabling, or security camera/alarm installation — where that is needed we help you brief a licensed trade. Hardware, software, and licence costs are paid by you directly. Third-party hardware and software is set up carefully but cannot be guaranteed to work perfectly in every combination.
Book a workstation setupFrom $450–$900 — Per device, depending on migration needs.
New Laptop / Desktop Secure Setup
New computers set up securely: accounts, encryption, MFA, updates, backups, and your data moved across — done once, done right.
Who it is for
Business owners and small teams unboxing new machines who want them business-ready and secure, not factory-default.
The problem it solves
A factory-default laptop has no encryption, no MFA, no backup, and an admin account used for everything — the gaps that turn a stolen laptop into a data breach.
What is included+
- ✓Business account setup with a separated admin account
- ✓Disk encryption enabled and recovery key stored safely
- ✓Operating system and application updates
- ✓MFA on the key accounts, password manager installed
- ✓Email, printer, and file access connected
- ✓Data migration from the old device (where in scope)
- ✓Backup connected and verified
What is not included+
- ✓Hardware repairs or warranty claims
- ✓Software licence purchases (you buy direct)
- ✓Recovery of data from failed devices (specialist referral)
What you provide+
- ✓The device and licence logins
- ✓Time for a brief handover
Deliverables+
- ✓Business-ready device
- ✓Setup summary including encryption recovery key location
What is included
- ✓Business account setup with a separated admin account
- ✓Disk encryption enabled and recovery key stored safely
- ✓Operating system and application updates
- ✓MFA on the key accounts, password manager installed
- ✓Email, printer, and file access connected
- ✓Data migration from the old device (where in scope)
- ✓Backup connected and verified
What is not included
- ✓Hardware repairs or warranty claims
- ✓Software licence purchases (you buy direct)
- ✓Recovery of data from failed devices (specialist referral)
What you provide
- ✓The device and licence logins
- ✓Time for a brief handover
Deliverables
- ✓Business-ready device
- ✓Setup summary including encryption recovery key location
Timeline
Typically same-day per device; migrations may take longer.
Boundaries
No licensed electrical work, structured cabling, or security camera/alarm installation — where that is needed we help you brief a licensed trade. Hardware, software, and licence costs are paid by you directly. Third-party hardware and software is set up carefully but cannot be guaranteed to work perfectly in every combination.
Book a secure device setupFrom $900–$2,500 — Scope-dependent bundle; quoted in writing after a quick walkthrough.
Small Office Tech Setup
A whole small office set up to work: workstations, printer/scanner, Wi-Fi and router basics, shared files, and secure defaults throughout.
Who it is for
New offices, fit-outs, and growing Melbourne teams of 2–15 who want everything working on day one.
The problem it solves
Office tech accumulates piecemeal — a printer nobody can find, Wi-Fi on the default password, files scattered across personal accounts.
What is included+
- ✓Workstation and peripheral setup across the office
- ✓Printer/scanner setup and sharing
- ✓Wi-Fi and router basics: strong admin password, current firmware, guest network separated
- ✓Shared file structure in your Microsoft 365 / Google Workspace
- ✓Secure defaults: screen locks, updates, MFA on key accounts
- ✓A one-page 'how our office tech works' note for the team
What is not included+
- ✓Licensed electrical work or new cabling runs (licensed trades; we can help brief them)
- ✓Security cameras or alarm systems
- ✓Enterprise networking (managed switches, VLAN design) — referred where needed
What you provide+
- ✓Hardware purchased (we can advise beforehand)
- ✓Internet service active
- ✓Access to the premises
Deliverables+
- ✓Working office
- ✓Configuration summary and team note
What is included
- ✓Workstation and peripheral setup across the office
- ✓Printer/scanner setup and sharing
- ✓Wi-Fi and router basics: strong admin password, current firmware, guest network separated
- ✓Shared file structure in your Microsoft 365 / Google Workspace
- ✓Secure defaults: screen locks, updates, MFA on key accounts
- ✓A one-page 'how our office tech works' note for the team
What is not included
- ✓Licensed electrical work or new cabling runs (licensed trades; we can help brief them)
- ✓Security cameras or alarm systems
- ✓Enterprise networking (managed switches, VLAN design) — referred where needed
What you provide
- ✓Hardware purchased (we can advise beforehand)
- ✓Internet service active
- ✓Access to the premises
Deliverables
- ✓Working office
- ✓Configuration summary and team note
Timeline
Usually 1–3 days depending on office size.
Boundaries
No licensed electrical work, structured cabling, or security camera/alarm installation — where that is needed we help you brief a licensed trade. Hardware, software, and licence costs are paid by you directly. Third-party hardware and software is set up carefully but cannot be guaranteed to work perfectly in every combination.
Get an office setup quoteFrom $750–$2,500 — Depends on team size and migration needs.
Microsoft 365 / Google Workspace Setup
Business email on your own domain, set up securely: accounts, MFA enforced, email authentication (SPF, DKIM, DMARC), and shared files that make sense.
Who it is for
Businesses starting fresh, moving off personal Gmail/Outlook addresses, or untangling a setup that grew without a plan.
The problem it solves
Email is the front door of the business, and most small-business tenants are set up in a hurry: no MFA enforcement, no email authentication, admin access shared around.
What is included+
- ✓Tenant/workspace setup or review on your own domain
- ✓User accounts with MFA enforced from day one
- ✓Email authentication: SPF, DKIM, and DMARC configured
- ✓Shared mailboxes (accounts@, info@) set up properly
- ✓File sharing structure (SharePoint/Drive) with sensible permissions
- ✓Mail migration from existing accounts (where in scope)
- ✓Admin handover: you own the tenant, documented
What is not included+
- ✓Subscription costs (billed to you directly by Microsoft/Google)
- ✓Complex hybrid/on-premises migrations (scoped separately or referred)
- ✓Ongoing administration (see Ongoing Support)
What you provide+
- ✓Domain registrar access
- ✓Decisions on accounts and licences
- ✓Subscription payment details
Deliverables+
- ✓Working, secured tenant
- ✓Email authentication live
- ✓Admin documentation
What is included
- ✓Tenant/workspace setup or review on your own domain
- ✓User accounts with MFA enforced from day one
- ✓Email authentication: SPF, DKIM, and DMARC configured
- ✓Shared mailboxes (accounts@, info@) set up properly
- ✓File sharing structure (SharePoint/Drive) with sensible permissions
- ✓Mail migration from existing accounts (where in scope)
- ✓Admin handover: you own the tenant, documented
What is not included
- ✓Subscription costs (billed to you directly by Microsoft/Google)
- ✓Complex hybrid/on-premises migrations (scoped separately or referred)
- ✓Ongoing administration (see Ongoing Support)
What you provide
- ✓Domain registrar access
- ✓Decisions on accounts and licences
- ✓Subscription payment details
Deliverables
- ✓Working, secured tenant
- ✓Email authentication live
- ✓Admin documentation
Timeline
Typically 2–5 business days including migration windows.
Boundaries
No licensed electrical work, structured cabling, or security camera/alarm installation — where that is needed we help you brief a licensed trade. Hardware, software, and licence costs are paid by you directly. Third-party hardware and software is set up carefully but cannot be guaranteed to work perfectly in every combination.
Set up business email properlyFrom $350–$1,200 — Depends on systems covered.
Backup Setup
Automatic, separated, tested backups for the data your business cannot lose — with a restore path you have actually seen work.
Who it is for
Any business whose files, accounts, or client records exist in exactly one place right now.
The problem it solves
Most small businesses believe they are backed up because files are 'in the cloud' — but sync is not backup, and the first test of a restore shouldn't be during a disaster.
What is included+
- ✓Backup needs review: what matters, where it lives
- ✓Backup tool setup with automatic schedules
- ✓Separation from day-to-day credentials (so account takeover doesn't take the backups too)
- ✓A test restore performed with you watching
- ✓A one-page recovery card: who does what, how long it takes
What is not included+
- ✓Backup subscription/storage costs (paid by you)
- ✓Recovery from existing data loss (specialist referral)
- ✓Enterprise backup platforms
What you provide+
- ✓Access to the systems being protected
- ✓Backup service subscription (we advise, you purchase)
Deliverables+
- ✓Working automatic backups
- ✓Successful test restore
- ✓Recovery card
What is included
- ✓Backup needs review: what matters, where it lives
- ✓Backup tool setup with automatic schedules
- ✓Separation from day-to-day credentials (so account takeover doesn't take the backups too)
- ✓A test restore performed with you watching
- ✓A one-page recovery card: who does what, how long it takes
What is not included
- ✓Backup subscription/storage costs (paid by you)
- ✓Recovery from existing data loss (specialist referral)
- ✓Enterprise backup platforms
What you provide
- ✓Access to the systems being protected
- ✓Backup service subscription (we advise, you purchase)
Deliverables
- ✓Working automatic backups
- ✓Successful test restore
- ✓Recovery card
Timeline
Usually 1–2 days including the test restore.
Boundaries
No licensed electrical work, structured cabling, or security camera/alarm installation — where that is needed we help you brief a licensed trade. Hardware, software, and licence costs are paid by you directly. Third-party hardware and software is set up carefully but cannot be guaranteed to work perfectly in every combination.
Get backups sortedFrom $450–$1,500 — Depends on team size.
Password Manager & MFA Setup
A password manager rolled out across your team and MFA switched on for the accounts that matter — the two highest-value security upgrades a small business can make.
Who it is for
Teams still sharing passwords by text and spreadsheet, or owners who know MFA matters but haven't had time to roll it out cleanly.
The problem it solves
Reused passwords and missing MFA are behind most small-business account takeovers. The fix is well known; the rollout is what never happens.
What is included+
- ✓Password manager selection guidance and business account setup
- ✓Team rollout: vaults, sharing groups, browser setup on each user
- ✓MFA enabled on email, accounting, banking-adjacent, and admin accounts
- ✓Recovery codes stored safely and documented
- ✓A 20-minute team walkthrough so everyone actually uses it
What is not included+
- ✓Password manager subscription costs (paid by you)
- ✓Ongoing account administration
What you provide+
- ✓Team availability for short setup sessions
- ✓Subscription payment details
Deliverables+
- ✓Working team password manager
- ✓MFA coverage on key accounts
- ✓Recovery documentation
What is included
- ✓Password manager selection guidance and business account setup
- ✓Team rollout: vaults, sharing groups, browser setup on each user
- ✓MFA enabled on email, accounting, banking-adjacent, and admin accounts
- ✓Recovery codes stored safely and documented
- ✓A 20-minute team walkthrough so everyone actually uses it
What is not included
- ✓Password manager subscription costs (paid by you)
- ✓Ongoing account administration
What you provide
- ✓Team availability for short setup sessions
- ✓Subscription payment details
Deliverables
- ✓Working team password manager
- ✓MFA coverage on key accounts
- ✓Recovery documentation
Timeline
Usually 1–2 days for teams up to 15.
Boundaries
No licensed electrical work, structured cabling, or security camera/alarm installation — where that is needed we help you brief a licensed trade. Hardware, software, and licence costs are paid by you directly. Third-party hardware and software is set up carefully but cannot be guaranteed to work perfectly in every combination.
Roll out passwords & MFARemote from $120/hour — Melbourne on-site call-out from $180. Quoted before work starts.
Remote IT Support & On-Site Call-Out
Practical help when something tech needs doing: a printer that won't print, a new starter to set up, settings nobody understands.
Who it is for
Small businesses without in-house IT that occasionally need a competent, security-aware pair of hands.
The problem it solves
Small jobs pile up because there's nobody to do them — and quick fixes done insecurely (shared admin passwords, disabled updates) create tomorrow's incident.
What is included+
- ✓Remote support sessions for setup and troubleshooting tasks
- ✓On-site visits around Melbourne for hands-on jobs
- ✓Security-aware fixes: we never leave default passwords or disabled protections behind
- ✓Clear notes on what was changed
What is not included+
- ✓Hardware repairs (referral to repairers)
- ✓Emergency 24/7 response
- ✓Managed IT contracts (see Ongoing Support for our retainer)
What you provide+
- ✓Access to the system needing help
- ✓Description of the issue
Deliverables+
- ✓The job done
- ✓Notes on changes made
What is included
- ✓Remote support sessions for setup and troubleshooting tasks
- ✓On-site visits around Melbourne for hands-on jobs
- ✓Security-aware fixes: we never leave default passwords or disabled protections behind
- ✓Clear notes on what was changed
What is not included
- ✓Hardware repairs (referral to repairers)
- ✓Emergency 24/7 response
- ✓Managed IT contracts (see Ongoing Support for our retainer)
What you provide
- ✓Access to the system needing help
- ✓Description of the issue
Deliverables
- ✓The job done
- ✓Notes on changes made
Timeline
Booked sessions; most small jobs same week.
Boundaries
No licensed electrical work, structured cabling, or security camera/alarm installation — where that is needed we help you brief a licensed trade. Hardware, software, and licence costs are paid by you directly. Third-party hardware and software is set up carefully but cannot be guaranteed to work perfectly in every combination.
Book IT helpIT setup boundaries: no licensed electrical work, structured cabling, or security camera/alarm installation — where that is needed we help you brief a licensed trade. Hardware, software, and licence costs are paid by you directly. See IT setup Melbourne for details.